Delivery Information... aims to deliver your order as soon as possible. Orders placed for ready-made products will be delivered within 2-3 (approx.) Business days, orders for specially designed products will be delivered within 7-15 (approx.) Business days. Please contact by phone for your urgent orders.


After the orders are delivered to the cargo, they will be delivered to the Marmara, Aegean, Western Black Sea regions no later than 3 working days, and to Eastern Anatolia, South East, Central Anatolia, Mediterranean and Cyprus at the latest within 5 working days.


In order for your order to reach you as quickly as possible, please write your address information as clear as possible. Even if you can write this section also describes information for your address. (Example: When you enter the Central Mosque next to it, like a side street ...)


For a complete and complete delivery, please open the package you received from the cargo next to the cargo officer and check your order. If you see any inaccuracies or omissions, please contact us immediately.


If you are not at the delivery address, our cargo company will leave a Visit Note at your door. In this case, you will have to pick up your cargo from the branch indicated in the visit note within 3 days.


If You Have Not Received Your Order


For solving your questions and problems regarding your order, it is enough to contact us at Customer Service 0 505 758 74 44 Line. Our specialists will evaluate the situation as soon as possible and contact you to provide information about the solutions.

Our Payment Options ... You can pay your orders by credit card, bank transfer or BKM express. Credit Card Transactions Your credit card information is encrypted using 128 bit SSL so that you can make your purchases safely. You can understand that the SSL connection is active when you switch to our page where you enter your card information during the ordering process, from the lock icon that will be displayed next to the address bar of your browser.


Havele / EFT Payment options ...


If you want, you can also pay for your order via bank transfer. After completing your order transactions by choosing the transfer option, it is sufficient to send the stated amount to our account numbers below. In order for your order to be approved and shipped in the fastest way, please provide information using our contact form after completing the transfer. Orders that are not transferred within 5 business days following the order are canceled.


How Do I Track the Order Status?


You can monitor the current stage of your current order by clicking the "Order Tracking" link.


What Happens When My Order Is Canceled?


In CASH payments, your money will be sent back to you by money order.

In payments made with EFT and HAVALE, the refund will be made to your account by wire transfer.

For payments made with CREDIT CARD, your card will be returned.

Returns are made within a maximum of 7 business days.